What is Digital Literacy and Why Should You Care?
We all know there are some foundational skills that our kids need to learn: maths and English. Or more properly, literacy and numeracy. Not a day goes by in school, especially in KS1 and KS2, that these two aren’t covered and they are essentially what is measured by the assessments (SATs) at the end of each key stage.
In the Conflicted Parent’s Guide to 21st Century Skills, I wrote about the other basic literacies that our kids are going to need to be successful. One of these is digital (or ICT) literacy. I described it as “The ability to use digital technology, communication tools and/or networks to define, access, manage, integrate, evaluate, create and communicate information effectively and ethically.”
That’s a serious mouthful. What does it actually mean?
I think of it this way: literacy skills empower us to decode written language, work out the layers of meaning in stories, and express ourselves with words. Numeracy unlocks the world of numbers, calculations, and logical thinking. Digital literacy does something similar to both of these, but in the digital, instead of the analogue world. It’s not just about knowing how to use different devices, but also about understanding the language and the norms in digital land. Digital literacy is essential for children (and adults) to navigate this world safely, to learn how to find and assess information, and how to use it productively and responsibly.
A toolbox for the digital world

What tools and skills do kids need to learn navigate the world online? The Conflicted Parent’s trademarked digital literacy curriculum isn’t (yet) ready, but broadly it breaks down like this:
- Technical savvy: Knowing how to use devices like computers, tablets, and phones. It’s not just about swiping and clicking, but understanding basic operations, troubleshooting, and becoming comfortable with software programs they will likely encounter as they grow older.
- Information literacy: This is like learning to read critically. Kids need to be able to evaluate online information, distinguish fact from fiction, and identify reliable sources. In an age of mass disinformation, this is more essential than ever
- Communication skills: The digital world is all about connections. Children need to learn how to communicate effectively online, whether it’s through email, social media, or video conferencing. Each one of these has its own uses and unwritten rules of etiquette.
- Problem-solving and creativity: Just like building with LEGO, the digital world offers endless possibilities. Children need the skills to solve technical problems, understand and work with computational tools, and create digital content.
- Safety and security: Last, but most definitely not least, this is about staying safe online. The digital world can be a jungle, and just like teaching them to cross the street safely, we need to equip our kids with digital safety skills. This includes protecting their privacy, online hygiene, and understanding cyber threats.
Why does this matter?
Here’s why I think digital literacy is an essential foundational skill, alongside literacy and numeracy, if we want our kids to be ready for the world of tomorrow:
- Jobs of the future: Studies show that most future jobs will require some level of digital literacy1. From marketing to healthcare, even construction, technology is woven into almost every career path. Without these skills, our children might be left behind.
- Lifelong learning: To survive and thrive in an ever-changing world, our kids need to be adaptable and constantly assessing and renewing their skillsets. Whether it’s researching information for a school project or upskilling for a new job, digital literacy opens doors to continuous learning2.
- Global citizenship: The internet connects us like never before. Understanding different online cultures, respecting diverse viewpoints, and communicating effectively online are essential for being responsible global citizens3. I used to think this would happen naturally as people of different backgrounds started interacting, but it’s clear that the internet can be (mis)used as a tool for division as much as it can help bring us together.
- Empowerment and independence: Just like reading empowers us to access information and express ourselves, digital literacy gives our children the tools4 to navigate the online world confidently and independently.
What you can do about it
If you’ve read this far, then you want to know what you can do, in practical terms, to help your kids to become digitally literate. First off, come to terms with the fact that this will probably be a learning experience for you. I think I’m digitally savvy but when I experience the online world through my kids’ eyes, I realise that there’s lots I don’t know and lots I’ve assumed everyone knows that need to be properly articulated.
Part of that learning process has been to undertake a bunch of fun STEAM challenges with my kids, many of them online, from writing code to run in the International Space Station to designing a Lunar base using 3D software, all for free. Like Mary Poppins said, if you can find the fun, the job becomes a game.
At this point in our journey, my kids are young enough that I have been easily able to set boundaries on their digital experience (limiting screen time or access to the internet), and I’ve not yet had to contend with the dreaded spectre of social media. So, I’m going to educate myself and share that with you, and I also invite you to share some of the things you’ve learnt in your own personal journeys.
- Why ‘digital literacy’ is now a workplace non-negotiable – BBC Worklife ↩︎
- Understanding and developing Digital Literacy | World of Better Learning, Cambridge University Press ↩︎
- The Digital Literacy Imperative | Center for Strategic & International Studies ↩︎
- Insights into young people’s literacy, critical digital literacy, online communication and wellbeing | National Literacy Trust ↩︎